The shipping for living animals is inclusive the following accomplishments:

** Acro Safe Packaging - Special packaging for a safe transport of corals
** Oxygen supply for sensitive animals
** Neutral outer packaging
** Appropriate feed for the delivered animals
** Heatpacks/ winter packaging
** Cool-Packs/ summer packaging
** Advance information per mail
** All time tracking of the delivery

Please note that we AUTOMATICALLY ship your paid coral-order on the next possible working day if you do not specify a desired delivery date.

Our shipping days are:

- Monday - Thursday (within Germany)

- Monday - Wednesday (outside Germany, inside Europe)

- Fridays with Saturday delivery within Germany possible at an extra charge

Next-Day-Deliveries must be placed until 10h on the shipping day.

Due to our quality assurance in shipping, we limit our daily package quantities so that your order can be shipped only on the 2nd day if necessary. You will then receive information by email.

After your order has left our facility, you will automatically receive an e-mail with your shipment tracking.

Combo order
For orders which include both animals and equipment the delivery charges will be added up. We proof before the shipping if for instance your fodder can be sent together with you animals. If a common shipping is possible, we we repay you the value of the delivery charges.

Hints to terms of delivery and delivery times
If there is no other deadline given in the artile description then the delivery of the commodity takes place in Germany within 1 - 3 day, at foreign shipment within 2 - 7 days after contract note (at agreed prepayment after the day of your payment instruction). Consider the fact that on sundays and feast days no delivery takes place. If you ordered articles with different delivery times, we ship the commodity in a common shipment, unless an agreement has been reched to the contrary. The delivery time results in this case from the article with the longest delivery time which you ordered.

Delivery charges are inclusive the legal betterment levy.

We exclude hereby explicit the neighbourly parcel counter, detour of the package, and a signature release authorisation with the delivery service from our shipping terms. If the customer still utilizes this then this enludes of all possibilities of a delivery guarantee.

For corresponding to the legal claim from the ''Enactment of the avoidance and exploitation of packaging waste (PackageE)'' we accompanied us with the SUSA SOLUTIONS company with limited liability.